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Frequently asked questions

When will my order be delivered?

We ship to the UK Monday to Friday. Orders placed before midnight will be shipped the next day, it then takes 1-2 working days to be delivered. You will receive an e-mail after ordering with more information about the delivery.

Can I Return my product?

Orders can be returned within 30 days of receiving the parcel, providing they are in original resalable condition. Please note that we are unable to accept returns for chilled items in order to protect our customers.

What can I do if my item (or part of it) is damaged?

We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition. Contact us if you require further information.

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